Kinetic

Support

Workout tracker for iPhone · S7VC Engineering

Getting help

Email s7venturecapital@gmail.com. Include your iPhone model and iOS version, and if something went wrong during a workout, roughly when it happened — sessions are timestamped, which makes them much easier to find.

Common questions

My workout didn't sync

Kinetic logs everything on the device first and syncs afterwards, so a set recorded in a basement gym with no signal is already safe. It uploads on its own when the connection returns. If a workout still looks missing after you've been back online for a few minutes, get in touch.

Deleting your account and data

Open Settings → Delete Account in the app. This permanently removes your account and every workout, set, body weight entry, and meal attached to it. It can't be undone, and it doesn't require emailing anyone.

Managing your subscription

Kinetic Pro is billed through your Apple Account. Open Settings → Subscription → Manage Subscription in the app, or Settings → your name → Subscriptions on iPhone. Cancelling stops the renewal; you keep Pro until the period you've paid for ends.

Restoring a purchase

Sign in with the same Apple Account you bought it with, then Settings → Restore Purchases. Purchases are tied to your Apple Account, not your Kinetic account.

The camera rep counter

Pose detection runs entirely on your iPhone using Apple's Vision framework. No video, image, or pose data leaves the device — nothing is uploaded, stored, or shared.